Frequently Asked Questions.

Let the candle burn for at least 1 hour the first time, and no more than 4 hours at a time. Always trim the wick before relighting. To extinguish, smother the flame or dip the wick into the melted wax. Never move the candle while lit. See the full guide on the Care & Fragrance page.

Our vessels are made from eco-resin, a durable material with reduced environmental impact. The wax is 100% plant-based (soy) and the wicks are cotton.

Yes. Once the candle has burned down, clean the container with warm soapy water and reuse it for decoration or storage.

Our candles offer a minimum of 40 hours of fragrance, when used according to the care guide.

We use a combination of natural and high-quality synthetic essences. The declared composition of each fragrance, including its UFI code, is available on the Care & Fragrance page.

Yes. The wax is 100% plant-based and not tested on animals.

Let the candle burn until the top layer of wax melts completely and reaches the edges of the container, every time you light it.

In our atelier in Sintra, by hand, one piece at a time.

Yes - through our Private Edition, a one-of-a-kind piece co-signed with the client, numbered and made to order. See the Private Edition section on the homepage to start a conversation.

Yes, through Malumi by, our signature edition line for boutique hotels, interior design, architecture and premium real estate. See more at /by.

Credit and debit card, with payment processed securely in euros.

Available destinations, timing and cost are shown at checkout for each piece. See more on the Payments & Shipping page.

Once your order ships, you will receive a confirmation email.

We accept returns within 30 days of receiving your order - more generous than the 14-day legal minimum. See the full process on the Returns & Refunds page.

By email at studio@malumi.pt, or through the Let’s Talk section on the homepage.